Frequently Asked Questions
Everything you need to know about shopping with SpearmintLOVE.
When will my order ship?
Most orders are processed and shipped within 1-2 business days. During peak holiday seasons or major sales, processing may take up to 4 business days. You will receive a tracking number via email as soon as your package is on its way.
What is your return policy?
We accept returns on unwashed, unworn items with original tags attached within 30 days of purchase. Please note that certain items, such as pacifiers, teethers, and final sale products, are not eligible for return due to hygiene and safety standards.
How do I know what size to buy for my baby?
Since we curate items from various independent designers, sizing can vary. We provide a general size guide on each product page, but we recommend sizing up if you are between sizes to ensure a comfortable fit for your growing little one.
Do you offer international shipping?
Yes, we ship to many countries worldwide! International shipping rates and delivery times are calculated at checkout based on the destination and package weight. Please be aware that international customers are responsible for any customs duties or taxes.
Can I modify or cancel my order after it's placed?
We strive to process orders as quickly as possible, which means we have a very narrow window to make changes. Please contact our customer support team immediately if you need to update an address or cancel an item, and we will do our best to accommodate you.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, Google Pay, and Shop Pay Installments for those who prefer to buy now and pay later.